As an outsourcing service provider in the Philippines, Anderson Group BPO Inc. is one of the few offshoring partners that proudly holds the ISO 27001:2013 certification of Information Management Security System.
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Dental Clinics Outsource Appointment Scheduling to Enjoy These 4 Brilliant Benefits
Make more people smile confidently. Outsource appointment scheduling today. Dentists are responsible for many brilliant smiles in the world. On a larger scale, a person’s confidence to face the world and express himself/herself is to a large extent credited to a dentist’s mission to impr
What Marks & Spencer Did in the Midst of Crisis
In the midst of crisis, outsourcing is a great solution to consider. Image Courtesy: BBC Multinational retailer Marks & Spencer is facing a crisis. Its sales for both food and clothing have declined during the last quarter of 2017. To be specific, clothing and homeware fell 2.8%, while food fe
Australian Companies Offshore Their Call Centers to the Philippines Because of These 5 Compelling Factors
It’s not just cost. The secret’s out. Some customers don’t like it when their calls are answered by someone with a nationality different from theirs. Usually, it is because of the language barrier during the interaction. Some customers also feel undervalued whenever their calls are transfe
Increasing Labour Cost in UK makes Outsourcing an Attractive Choice
The business sector is always evolving and in the UK, a new government rate for the “national living wage” is set to increase by April 2016. This amendment in the law enables workers aged 25 and above to acquire a new minimum wage of £7.20 an hour. For workers aged 24 and below, it remains [&he